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All shipments will be made from Mexico to their final destination. In economic services, delivery time will be 30 days. In express services, delivery time will be 5 days. However the transfer times are subject to unforeseen weather and customs processes.
The book can only be returned under the following conditions:
- Damaged merchandise.
- Due to factory defects (blank pages, bad bindings, lack of booklets).
- In the case of discs and videos, presenting audio or image defects.
- If the material does not correspond to the original order request.
The return procedure is as follows:
- Send an email to firstname.lastname@example.org requesting the change of the product.
- Defective material will be sent to the following address: P.O. Box 994, Mount Shasta, CA 96067-0994, USA. When the material has been received, the new material will be sent free of charge.
- In case of any doubt, please contact us at email@example.com
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